DIRECTORATE OF ADMINISTRATION, FINANCE, HR and GENERAL SERVICES
THE SERVICES WE OFFER / PROVIDE
FINANCE
We offer financial support services to Constituencies, Settlements, divisions, directorates and suppliers in terms of processing payments and revenue collection.
Planning and budgetary control services
Drafting of the Regional Council budget and tariffs
Producing financial management reports
ADMINISTRATION
We offer support services to Constituencies, Settlements, divisions and directorates in terms of transport, stock and procurement and disaster risk management
Information and technology services
We draft key regional council meetings schedule and ensure that the meetings are conducted
HUMAN RESOURCES MANAGEMENT
Development and Implementation of HR Strategy.
Provisioning of Human Resources Administration.
Recruitment and selection of staff.
Provide Training and Development Services.
Implement Public Service Transformation Initiative.
Handling Misconduct.
Interpretation of Policies.
Our Stakeholders
Communities and Citizens
Government Offices, Ministries, Agencies, Regional and
Local Authorities
Constituencies and Settlements
Directorates and divisions
Suppliers and Service providers
Commicate with Us
When you communicate with us, please provide the following information:
Your full name, postal address, telephone and/ or fax number and email address.
Provide a clear description of your particular concern or requirement.
Indicate what kind of response you would expect,
Keep record of issues at stake, as well as the date and time of the communication to improve our services.
If you visit us:
We will promptly serve you upon your arrival, with or without an appointment
If you call us:
We will respond to your calls within four (4) rings.
If you write to us:
We will acknowledge receipt of your letter within 7 working days and ensure that a substantive reply to your query will be issued within the period indicated in our acknowledgement. Where we cannot meet the time frame we will inform you accordingly.
We will acknowledge email requests within one (1) working day of receipt, and provide you with a likely timeframe for our full response.