DIRECTORATE OF ADMINISTRATION, FINANCE, HR and GENERAL SERVICES DIRECTORATE OF ADMINISTRATION, FINANCE, HR and GENERAL SERVICES

THE SERVICES WE OFFER / PROVIDE

FINANCE

We offer financial support services to Constituencies, Settlements, divisions, directorates and suppliers in terms of processing payments and revenue collection.

Planning and budgetary control services

Drafting of the Regional Council budget and tariffs

Producing financial management reports

 

ADMINISTRATION

We offer support services to Constituencies, Settlements, divisions and directorates in terms of transport, stock and procurement and disaster risk management

Information and technology services

We draft key regional council meetings schedule and ensure that the meetings are conducted

 

HUMAN RESOURCES MANAGEMENT

Development and Implementation of HR Strategy.

Provisioning of Human Resources Administration.

Recruitment and selection of staff.

Provide Training and Development Services.

Implement Public Service Transformation Initiative.

Handling Misconduct.

Interpretation of Policies.

Our Stakeholders Our Stakeholders

Communities and Citizens

Government Offices, Ministries, Agencies, Regional and
    Local Authorities

Constituencies and Settlements

Directorates and divisions

Suppliers and Service providers

Commicate with Us Commicate with Us



When you communicate with us, please provide the following information:

Your full name, postal address, telephone and/ or fax number and email address.

Provide a clear description of your particular concern or requirement.

Indicate what kind of response you would expect,

Keep record of issues at stake, as well as the date and time of the communication to improve our services.

If you visit us:

We will promptly serve you upon your arrival, with or without an appointment

If you call us:

We will respond to your calls within four (4) rings.

If you write to us:

We will acknowledge receipt of your letter within 7 working days and ensure that a substantive reply to your query will be issued within the period indicated in our acknowledgement. Where we cannot meet the time frame we will inform you accordingly.

We will acknowledge email requests within one (1) working day of receipt, and provide you with a likely timeframe for our full response.