Tel: +264 65264300
Fax: +264 65263033
Public Relations Officer
+264 65 264 652330
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When you communicate with us, please provide the following information:
Your full name, postal address, telephone and/ or fax number and email address.
Provide a clear description of your particular concern or requirement.
Indicate what kind of response you would expect,
Keep record of issues at stake, as well as the date and time of the communication to improve our services.
If you visit us:
We will promptly serve you upon your arrival, with or without an appointment
If you call us:
We will respond to your calls within four (4) rings.
If you write to us:
We will acknowledge receipt of your letter within 7 working days and ensure that a substantive reply to your query will be issued within the period indicated in our acknowledgement. Where we cannot meet the time frame we will inform you accordingly.
We will acknowledge email requests within one (1) working day of receipt, and provide you with a likely timeframe for our full response.